Support

Questions, feedback, or something broken? Email hello@joinflok.app — we read everything and usually reply within a day or two. Common questions below.

I’m not getting my sign-in code

Codes arrive by text message and usually land within a few seconds. Double-check the phone number and country code, make sure you have signal, and give it a minute before requesting a new code. If it still won’t arrive, email us and we’ll get you in.

How do invites work?

Any member of a flok can invite friends by text from the members screen. The invite is a normal SMS sent from your own phone with a join link. When your friend signs up with that phone number, they join the flok automatically.

What can my friends see about my schedule?

Only whether you’re free or busy — never why. Flok doesn’t connect to your personal calendar, and there are no event details attached to your busy days. That’s the whole idea.

How do trips and events work?

Open your flok’s shared calendar. Tap a day to see who’s free and propose an event, or long-press and drag across dates to propose a trip. Flok even warns you if the dates clash with plans in your other floks.

How do I delete a trip or event?

Open the trip or event and tap the red trash icon in the top corner. Any member of the flok can remove a plan that’s no longer happening.

How do I delete my account and data?

In the app, go to Profile and choose Delete Account. This permanently removes your account, your availability, and your personal data from our servers. If you’d rather we handle it, email us from the phone number’s owner and we’ll delete it for you.

Found a bug? Want a feature?

Tell us! Flok is young and built closely around what real floks ask for. Email us and you’ll usually hear back within a day or two.

Still stuck?

Write to hello@joinflok.app with what you were doing and what happened (screenshots help). Our Privacy Policy and Terms of Service are also available any time.